About

Privacy Policy & Disclaimer

Kutub.ws is committed to protecting the privacy of it’s customers. All information you provide to us electronically is kept confidential and is used solely for processing your order. We will not sell or disclose any information that identifies you to a third party.

Encryption is used for the transfer of data. Unfortunately, no data transmission over the Internet can be guaranteed to be 100 percent secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites.

Whatever is expressed in the publications we sell are not representative of the views of the bookstore or any individual connected to it.

We reserve the right to change the prices of the items sold on this website without prior notification.

Returns Policy

We ONLY accept returns of an item, if the buyer contacts Kutub.ws within 3 days upon receipt of the item. All products must be returned in their original condition and packaging. The cost of the return postage is the buyer’s responsibility.

If an item is damaged due to transit, Kutub.ws will bear the return costs but only if photos of both the packaging (before opening) and of the order inside are e-mailed with the return request.

Delivery

Postage to an address within ‘Mainland UK’ will be automatically calculated for the order according to the weight and size of the package. We ensure to dispatch the order within 2 working days, in sha Allah.

For bulky orders, please contact us for an alternative courier service. Postage charges will be determined according to the weight of the order.

At this moment in time we do not deliver outside the UK.

 

جزاكم الله خيرا